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FAQ
Frequently Asked Questions
How do I register with JFM Distributors?
Its simple, just click here and answer a few quick questions and we will send you an email with your login username and password.
How long does it take for the goods to arrive?
Orders completed before 12 midday will be picked and dispatched that day. We use a third party courier who will deliver within two working days.
Do all prices include VAT?
Prices displayed on JFM Distributors do not include VAT, unless marked otherwise. 0%, 13.5% or 23% is added to the products you order when added to your shopping basket. A VAT invoice will be issued with your order.
What Payment methods do we accept?
JFM Distributors accepts all major credit cards as-well as PayPal, Apple Pay and Google Pay. Please note your order will not be dispatched until payment has been cleared. All financial data entered on JFM Distributors is encrypted and protected using the best technology.
JFM Distributors will accept returns for broken or faulty goods. Customers must notify us by email within 48 hours of receiving the goods. A refund will be given through the method of payment used to purchase the goods on return of same. JFM Distributors is committed to ensuring that all customer's information is confidential, private and secure. We only collect information when you knowingly give it and under no circumstances will we share or give it to a third party.
What is the Shipping charge?
We charge a flat rate of €15 ex VAT for all deliveries under €500 ex VAT, to anywhere in the Republic of Ireland. Orders over €500 ex VAT get delivered free. Large deliveries will be on pallets. Our third party courier will be responsible for delivering the pallets. You will be responsible for unloading the stock from the pallet.
Is there a Minimum Order?
Minimum order value is €100 + VAT.
Is Everything in Stock?
While we make every effort to keep our website up to date, due to our off line business the end of a line may be ordered and the website not updated straight away. If this happens you will be contacted and offered a substitute or a refund for that item.